Orders / Shipping
If you place an order with us by 2:00 pm (MST) Monday – Friday, we will process it the same day, Guaranteed. Yeah, we’re that fast!
If an item in your order is out of stock, we will notify you ASAP.
We currently accept Visa, Mastercard, and Discover Credit Cards only.
Sorry guys, no PayPal- we simply won’t give our business to a company that does not support our 2nd Amendment Rights.
Money Orders are also out: too many problems- payments getting lost, unhappy customers because they don’t have their San Tan Gear, etc.
Our Current Shipping Rates:
|Order Amount||Shipping Rate|
|$0.00 - $25.00||$5.95|
|$25.01 - $50.00||$8.95|
|$50.01 - $70.00||$10.95|
|$70.01 - $100.00||$12.95|
|$100.01 - $150.00||$14.95|
|$150.01 - Above||$14.95 + Free STG Hat!|
Here’s the deal: we want you to be happy with everything you buy from us. That being said, here’s what we ask of you:
- From the date your order arrives, you’ll have 30 days to return any item if you are not satisfied. All returns need to be unused, in their original packaging.
- If you need to return an item, just contact us via e-mail at Returns@SanTanGear.com.
- What is being returned.
- Why it is being returned.
- Your Order Number and Name.
- We will send you a return form via e-mail within 48 hours with a Return Merchandise Authorization (RMA) Number.
- After we send you an RMA Number, you can return your merchandise to us at:
We will need to know:
San Tan Gear
Attn: Returns (RMA #)
4960 S. Gilbert Rd. Suite 218
Chandler, AZ 85249
After we have inspected your return(s), we will issue a full refund (minus shipping) to the credit card account that you used to pay for the order within 7 days. However, depending on your credit card issuer, the refund may take longer to appear on your statement. We have no control over that.
Unfortunately, we do not exchange merchandise, but here’s what you can do if you want a different item:
- Return your item as per the instructions in our Return Policy for a full refund (minus shipping.)
- Place a new order for the product you need. You can do this while simultaneously requesting an RMA Number to speed things up.
- Wait for new product to arrive.
- Enjoy new product.
At San Tan Gear, your personal privacy is as important to us as if it is our own information. We know people who have been victims of identity theft, and it is not pretty.
We won’t sell your information. Period. Any information gathered, whether it is an e-mail address, credit card information, etc. will be used only by us to complete your order, or send you correspondences that you have signed up for. In other words; “for official business only.”
Currently, we have certain items, such as firearms accessories that may not be legal in your State, notably CA, HI, MA, MD, NJ, NY, and Washington, DC.
If an item that you order is restricted in your area, San Tan Gear will not sell/ship it to you.
Regarding Body Armor:
CT Residents: Law Enforcement or Military only. Purchaser is solely responsible for complying with all applicable local, state or Federal laws.
Export of Body Armor or related accessories (such as manuals) is strictly regulated by the US Department of State in accordance with the guidelines of the International Traffic in Arms Regulations (ITAR). It is a major crime to ship or carry US manufactured body armor outside the borders of the United States, punishable by fines and prison sentences. Ignorance of these regulations will not hold up in court. By purchasing any body armor item, you attest that you will not attempt to export or carry this equipment outside the orders of the United States. Again, this is a crime punishable by fines and prison sentences.
Ultimately, if you’re in doubt as to whether or not an item on our website is legal in your area, it is your responsibility to find out. The following links may be helpful, and are provided as a convenience only.
State Firearm Policies
Permits & Licensing
Concealed Handguns Licensing
Firearms Permits & Laws
FAQs, Reciprocity & Firearms Restrictions
State Gun Laws, Firearms purchases & Reciprocity
Purchases, NICS & Statutes